Return & Privacy Policies
Return Policy For Wigs And Wig Related Items
Return Policy For Wigs And Related Items
Wigs/accessories can be returned for store credit if the item was not worn, tried on, or altered, and only if all original packaging is included. Please contact at firstname.lastname@example.org within five business days of receipt. If item has been altered or worn, is missing packaging, or return request isn't made within five days, the eligibility for return is voided. We inspect items at our offices before approving any return to make sure they meet these requirements. Please be honest with your returns. If you’ve put it on your head, do not send it back. Believe it or not, we can tell. :)
Full refunds will only be given in the event of a defective product. If a mistake was made by our shipping department we will happily ship you the correct item immediately. Customers with mistaken or defective items will be provided return labels free of charge.
We strongly recommend you order color swatches if you need a specific color. Color differences from one monitor to real life are not a defect, and will not be treated as such. We take great care to color correct our photos, but we cannot anticipate how a product will look on your device. We do not offer shipping refunds or return labels in the event the customer does not like the product color. Please order a swatch if you're not sure.
ALL SALES OF CLEARANCE AND DISCONTINUED ITEMS ARE FINAL.
Return Policy For Makeup Items
ALL SALES OF MAKEUP AND MAKEUP RELATED ITEMS ARE FINAL. If you receive a defective item please contact us at email@example.com. Please include first and last name, order number, and a description of any potentially defective items. An Arda team member will respond to you within 3 business days.
Please add firstname.lastname@example.org to your email contacts or whitelist to avoid our response possibly being identified as spam.
Arda Wigs, LLC User Generated Content
Arda Wigs, LLC (“Arda Wigs”) connects with social media users to share ideas, learn about styles and characters, expand our imaginations, and build community. When we at Arda Wigs get excited about user posts that you share with us, we will seek your permission to feature those posts on Arda Wigs’ various websites, social media channels, and promotional materials. When you post great images, Arda Wigs will reach out to you through a direct message on the applicable social media platform and identify the post we are requesting your permission to use.
If you grant Arda Wigs permission to use your content by responding “#Ardashare” to such an inquiry, you agree to allow Arda Wigs to use your social media content pursuant to these Arda Wigs, LLC User Generated Content Terms and Conditions (“Terms and Conditions”). You have the right, at any time, to request that Arda Wigs cease using a post you previously approved. We will remove the material as expeditiously as possible.
Terms & Conditions:
Arda Wigs may create derivative works from, combine with other materials, alter and/or edit your User Content in any manner in its sole discretion to promote Arda Wigs products and services and to match the aesthetic of Arda Wigs social media accounts. You grant Arda Wigs the right to use your username, real name, image, likeness, location, descriptions of you, or other identifying information, including but not limited to your voice, in connection with any use of your User Content. Arda Wigs may also use your User Content to identify and promote specific Arda Wigs products and services by providing URLs or links which allow other social media users to view and purchase such products and services online.
Except for the terms, conditions, and usage rights set forth in these Terms and Conditions, the User Content will remain your exclusive property, and you retain all rights in the User Content and any derivative work, including without limitation, the right to use, copy, sell, license, and distribute the User Content.
You hereby release, discharge, and agree to hold Arda Wigs harmless from any liability related in any way to Arda Wigs’ lawful use of your User Content.
You shall not have a claim to compensation or any claim arising out of Arda Wigs’ use of the User Content. You agree that any views expressed in the User Content were stated without any prior promise of payment or other benefit, and without any expectation of payment or benefit in return for giving your views or posting any content related to Arda Wigs or the products or services Arda Wigs provides.
If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms and Conditions are invalid, then that provision will be removed without affecting the rest of these Terms and Conditions. The remaining provisions of these Terms and Conditions will continue to be valid and enforceable. These Terms and Conditions shall be governed by the State of Illinois. If a dispute or controversy arises out of these Terms and Conditions, you irrevocably submit to the jurisdiction of the state or federal courts of Illinois.
Arda Wigs reserves the right to alter these Terms and Conditions without advance notice. You should review the Terms and Conditions each time you grant Arda Wigs permission and authorization to feature your content.
Information We Collect
We collect information from a variety of sources, including information provided by you and information we collect when you visit our website.
The following are examples of the types of information we may collect:
- Information you provide: name, address (billing and shipping), zip code, e-mail address, telephone number(s), mobile number(s), credit card number(s), birth date, password and etc.
- Information associated with use of our website: arda-wigs.com uses the information gathered from cookies and web beacons, such as IP address, to enhance your experience on our site.
- Information associated with doing business with Arda Wigs: transaction information, including the items purchased, and the date and time of your transaction.
- Information from third party sources: we may receive your updated shipping information from a third party carrier.
How We Use Information
We may use the information we collect to process a transaction, provide the products or services you request, to improve our website and stores, to enhance your shopping experience, and for marketing and promotional purposes. We may combine information about you that we collect online, at our vendor tables, and from third party sources.
We may share your information within Arda Wigs. When you make a purchase, we may share information about you and your transaction with other companies or web sites necessary to process your transaction (i.e. Paypal, USPS, FedEx). We will not share your information externally. We will not sell your information to any third party data gathering service.